TewkTech

Telecom Solutions

Telecom is at the heart of any business, both big or small – but there is much more available than a conventional BT analogue phone line! Our Telecom Solutions can enhance even the smallest of companies.

Telecom That Works The Way You Do

Tewktech provide big business Telecom Solutions but make them affordable and usable for small business as we believe that all businesses, no matter the size should have access to feature rich, professional solutions.

What Is VoIP?

VoIP, an acronym for Voice Over Internet Protocol and is a technology that allows for the delivery of Voice Communications over Internet Protocol Networks.

In basic terms, it allows you to make and receive telephone calls using the internet and a gateway provider that allows communications to take place effortlessly between VoIP systems and the conventional PSTN (Public Switched Telephone Network). VoIP is now the Telecom Solution of choice for most SME’s.

What Is 3CX

3CX is a software based private branch exchange (PBX) based on the SIP (Session Initiation Protocol) standard. It enables extensions to make calls via the public switched telephone network (PSTN) or via Voice over Internet Protocol (VoIP) services.

Cloud PBX

Tewktech provide a cloud VoIP solution to our customers, we achieve this by utilising the huge reliability of Amazon Web Services and their networks.

We deploy scalable cloud instances, that can grow as a business requires and running one of the industries leading software PBX – 3CX.

On-Premise PBX

A conventional PBX, located on-premise, normally a server or powerful PC (depending on the number of users), the PBX resides physically within the office.

Although this method of deploying and using a PBX is changing to more utilise the benefits of the cloud, some businesses still opt for this kind of deployment. Similar to our cloud PBX, our on-premise PBX uses 3CX.

What Is A SIP Trunk?

In short, a SIP Trunk is required to receive and deliver telephone and unified communications – without a SIP Trunk VoIP just wouldn’t work.

In a little more detail, here’s a more technical defination:

SIP trunking is Voice over Internet Protocol (VoIP) and streaming media service based on the Session Initiation Protocol (SIP) by which Internet telephony service providers (ITSPs) deliver telephone services and unified communications to customers equipped with SIP-based private branch exchange (IP-PBX) and Unified Communications facilities.

See What Our Clients Have To Say About Us

After asking for recommendations on Tewkesbury Noticeboard(Face Book) we chose to contact Tewktech. We found them very professional, knowledgeable and extremely reasonably priced. Problem with our laptop sorted within 24 hours. Very pleased with the result and service. Highly recommend.

Knowledgeable and first class service

I have used Tewktech for few months for my business and I would absolutely recommend them. They are really nice and extremely knowledgeable. My laptop got a virus last week and I lost everything (pictures, personal and professional files...all my life basically!) With lots pf persistence, he managed to recover everything in few hours...Their work and support is always worth every penny!

After dropping my laptop and thinking all was lost, my husband, who had used Tewktech before suggested I call. They were extremely professional and helpful. The service was quick and efficient and they communicated everything really clearly along the way. They even followed up with a courtesy call to make sure everything was ok afterwards! The laptop is running faster and cleaner than ever! Very Happy Customer Thank you!

My computer was completely unusable after it has something spillt on it and I thought all my work had been lost. I called in the morning and, although the laptop was beyond repair, Tewktech had found the documents I needed within a couple of hours. Cannot recommend them enough. Thank you